Scheduled & Unscheduled Supply Interruptions
Syabas (Syarikat Bekalan Air Selangor) regularly updates consumers on planned and unplanned water disruptions. Being aware of the water disruption calendar helps you prepare storage in advance and minimise inconvenience for your household or business.
Scheduled Water Disruption
Scheduled water disruptions in Selangor, KL, and Putrajaya are planned maintenance activities that require a temporary supply shutdown. Air Selangor (formerly Syabas) typically gives advance notice of at least 24 hours for scheduled work. You can view the full disruption calendar on the Air Selangor app or official website.
Unscheduled Water Disruption
Unscheduled disruptions occur due to burst mains, emergency repairs, or infrastructure failures. If your water supply is unexpectedly cut off, check the Air Selangor app for real-time updates in your area. You can also call the 24-hour hotline at 15300 to report the issue or get the latest status.
Water Rationing Schedule
During periods of drought or reservoir shortages, the Selangor state government may declare water rationing. The water rationing calendar will be activated on the Air Selangor app. Affected areas take turns receiving water supply according to a published schedule.
How to Prepare for a Water Disruption
- Store enough water for drinking and cooking at least one day before a scheduled disruption
- Fill bathtubs or large containers for household use
- Check the Air Selangor app regularly for disruption updates in your postcode
- Enable push notifications to receive instant alerts
